33
SERVICING INSTRUCTIONS
FAULT FINDING CHARTS
ELECTRONIC CONTROL VALVE FAULT ANALYSIS
Problem Cause Error Message LCD Display Solution
Does not ignite
No batteries or at batteries in battery box 10 beeps
BATTERY
ERROR
Place new batteries in battery box
ROM error 2 cycles of 3 beeps ROM ERROR Change control unit
Support test error 2 cycles of 5 beeps
SUPPORT
ERROR
Connect earth cable from control box to valve
Bad reception of remote handset signal
Change batteries in the remote handset
Check the reception of signal from a shorter distance
Try pairing again
Try changing the channel in the conguration menu
No response to touch control buttons
If LED is continuously
on, the cable is con-
nected the wrong way
round
Ensure the touch control cable is correctly connected
(see installation manual)
Cable loose or broken or connected wrong
way round
Change touch control
Supply cable to valve disconnected or
broken
2 cycles of 5 beeps
SUPPORT
ERROR
Reconnect or replace valve cable
Ignition cable disconnected or broken Connect ignition cable
Sparks but no pilot
ignition
Gas valve supply off or no gas Check gas installation. Open gas valve
Valve cable disconnected or broken Connect valve cable correctly
Pilot cable disconnected or broken Connect correctly or replace pilot cable
Pilot ignites but does not
stay on
Pilot is not warmed up Check pilot ame and verify that it heats the pilot
Pilot cable badly connected Change polarity of pilot cable
Pilot cable disconnected or broken Connect pilot cable
Ignites from remote
handset but not from
touch pad
Touch control cable disconnected or broken Connect or replace touch control cable
Defective touch control buttons Change touch control
Ignites from touch pad
but not from remote
Bad communication with handset
Check batteries in handset
Check reception of signal from a shorter distance
Try pairing again
Try changing the channel in the conguration menu
Switches off after 6
seconds
Short circuit in touch control 5 beeps BUTTON ERROR Change touch control wiring
Low batteries on remote Low battery Change the batteries in the remote
Appliance switches off
2 cycles of 3 beeps
CONFIG
ERROR
Change control unit
2 cycles of 3 beeps
EEPRON
ERROR
Try pairing again
Change control unit
Loss of communication between
appliance and remote for 18min
20 beeps
The remote is too far from the appliance
Replace batteries in handset
High temperature on control unit 1 long beep TEMP ERROR If this occurs more than once call the technical service
Ambient temperature higher than cong-
ured
Over
Temperature
Check the correct conguration of safety
temperature
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